Customer Service - BrazilianDeck.com

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Customer Service

Customer Service

Shipping & Delivery
Privacy & Security
Returns & Replacements
Ordering
Payment, Pricing & Promotions
Viewing Orders
Updating Account Information

Shipping & Delivery: For more information, please visit our shipping page.
Privacy & Security: BrazilianDeck.com utilizes the industry-standard high-grade 256bit SSL ( Secure Socket Layer ) encryption protocol to safeguard your transaction. SSL provides for a secure communications network safe from eavesdropping, and for the authentication of the server and the client. After credit card information is encrypted for transmission, the SSLHP ( SSL Handshake Protocol ) performs a security check and authentication before the transaction is completed. If the system fails to authenticate, the session connection is immediately aborted.
Most experts agree that credit card transactions over the Internet are the safest of all common credit card purchases. The National Credit Information Network confirms that most Internet fraud involves people presenting merchants with stolen cards, not people stealing credit card information from the Internet. .
Returns & Replacements: For detailed information, please visit our returns page.
Ordering: We work to make sure ordering with BrazilianDeck.com is a smooth process. Once you place your order, we will contact you within 1 business day to make arrangements for delivery of the product and confirm your order. Please note all orders are subject to confirmation of available inventory in a warehouse within 150 miles of your location.
Payment, Pricing & Promotions: All pricing and promotions are subject to availability. Limit one promotion per order. For detailed payment options, please visit our payments page.
Viewing Orders: Basic order information will be avilable via the "My Account" link, and further information will be emailed to you.
Updating Account Information: You can update your information at any time by using the "My Account" link at the top of every web page..

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